Reference

Legal Terms For Your Indonesia Account

Your navi bet account keeps Legal Centre links beside the wallet and profile controls, so you can check terms before you open the lobby or move funds through…

Account termsWallet recordsCookie choicesData requests
navi bet Legal Terms For Your Indonesia Account
CONTACT ROUTES

Where To Reach Our Legal Team

Legal questions need a clear path, not a vague help queue. We separate account access, wallet record and data request messages so your issue reaches the…

Live chat hours Use live chat from 09:00 to 23:00 WIB for urgent legal access questions, including…
Account inbox Send longer requests through Profile > Help > Account inbox when you need a…
Legal request form For data changes, cookie questions or document corrections, open Profile > Legal Centre >…
ACCOUNT CARE

Data, Cookies And Account Security

Our legal handling is built around records we can trace: account creation time, login device, wallet reference, cookie choice and support message.

Account data

We store the details you provide when you open an account, such as name, phone, email and login credentials. Changes may require a fresh check through Profile > Legal Centre.

Wallet references

DANA, OVO, GoPay and QRIS entries are logged with time, amount, status and reference code. Those records help us answer payment disputes and confirm which account made the request.

Cookie choices

Cookie settings support login sessions, language choice and security checks. You can clear browser cookies on your device, then return to the Legal Centre to read how account sessions behave.

Security checks

If a login pattern changes, we may ask for email, phone or document confirmation before account access continues. This protects the legal record from changes requested by another person.

Retention period

We keep account and wallet records for as long as needed for service operation, dispute handling and legal duties. When records no longer serve those needs, we remove or reduce them.

Change requests

You can ask us to correct account details, update contact fields or send a copy of certain records. Start from Profile > Legal Centre so the request is tied to your login.

Legal Questions You May Search

These answers focus on the legal parts of your account: access, data, wallet records, cookies and how to contact us. For the clearest reply, send requests from the logged-in account whenever possible. If you cannot log in, live chat can start the check and move the case to the right legal path.

The terms shown in the Legal Centre apply when you create and use your account where local law permits. They cover profile details, wallet records, account security, support messages and eligibility checks.

Yes. Open Profile > Legal Centre > Request change and choose the data request option. We verify your login, then prepare account details that can be shared under our terms and applicable rules.

Payment references help us match wallet activity to your account if a dispute, failed transfer or correction request appears. We use those details for legal recordkeeping, not public display.

Account access depends on local law. If a rule affects eligibility or service access, we may pause affected actions, ask for extra checks or limit account functions shown in your Legal Centre.

Use Profile > Legal Centre > Request change and select the field that needs correction. We may ask for email, phone or document confirmation before updating the legal record on your account.

Cookies do not remove your legal rights, but they help manage login sessions, device checks and language settings. You can clear them on your device and still contact us about account records.

Start with live chat from 09:00 to 23:00 WIB if access is blocked. For written legal complaints, use Account inbox or Profile > Legal Centre so your message stays attached to your account.